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Privacy Policy

Last Updated: January 15, 2025

Custom Resolution Utility ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we handle information when you use our software and visit our website.

1. Information We Collect

1.1 Software Usage

Custom Resolution Utility is a standalone desktop application that runs entirely on your local computer. The software does not collect, transmit, or share any personal information or usage data. All operations occur locally on your system.

1.2 Website Information

When you visit our website, we may collect:

  • Basic analytics data such as page views, browser type, and device information through standard web analytics
  • Information you voluntarily provide through contact forms, including your name, email address, and message content
  • Cookies and similar tracking technologies to improve user experience

2. How We Use Information

2.1 Software

The Custom Resolution Utility software:

  • Does not collect or transmit any personal data
  • Does not require registration or account creation
  • Does not track your usage or behavior
  • Only modifies local Windows registry entries related to display configuration
  • Does not connect to the internet or external servers

2.2 Website

We use website information to:

  • Improve our website content and user experience
  • Respond to your inquiries and support requests
  • Understand how visitors use our website
  • Detect and prevent technical issues or abuse

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:

  • Legal Requirements: If required by law, regulation, legal process, or governmental request
  • Protection of Rights: To protect our rights, property, or safety, or that of our users or the public
  • Service Providers: With trusted third-party service providers who assist in operating our website, subject to confidentiality agreements

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance user experience. Cookies are small text files stored on your device. You can control cookie settings through your browser preferences.

Types of Cookies We Use:

  • Essential Cookies: Required for basic website functionality
  • Analytics Cookies: Help us understand how visitors interact with our website
  • Preference Cookies: Remember your settings and preferences

5. Data Security

We implement reasonable security measures to protect information collected through our website. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

The Custom Resolution Utility software operates entirely offline and does not transmit data over the internet, providing inherent privacy protection for software users.

6. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party sites you visit.

7. Children's Privacy

Our website and software are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

8. International Users

Our website is hosted and operated in the United States. If you access our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located.

9. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

  • Access: Request access to personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Opt-Out: Opt out of receiving marketing communications
  • Cookie Control: Manage cookie preferences through your browser settings

To exercise these rights, please contact us using the information provided below.

10. Open Source and Transparency

Custom Resolution Utility is open-source software. The complete source code is publicly available, allowing anyone to verify that the software does not collect or transmit personal data. We believe in transparency and encourage users to review the source code.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the "Last Updated" date at the top of this policy. We encourage you to review this policy periodically. Your continued use of our website or software after changes are posted constitutes your acceptance of the updated policy.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

  • Website: Contact Form
  • Email: [email protected]

13. Data Retention

We retain contact form submissions and website analytics data only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. The software itself does not retain any user data on our servers.

14. California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including:

  • The right to know what personal information is collected
  • The right to delete personal information
  • The right to opt-out of the sale of personal information (note: we do not sell personal information)
  • The right to non-discrimination for exercising your privacy rights

15. European Privacy Rights

If you are located in the European Economic Area (EEA), you may have rights under the General Data Protection Regulation (GDPR), including the right to access, rectify, erase, restrict processing, object to processing, and data portability.

Our legal basis for processing personal information includes:

  • Consent: When you provide information voluntarily through contact forms
  • Legitimate Interests: To operate and improve our website and respond to inquiries
  • Legal Obligations: To comply with applicable laws and regulations

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Custom Resolution Utility

A free and open-source Windows utility for creating custom monitor resolutions. Trusted by thousands of users worldwide.

Originally developed by ToastyX. Community-maintained open source project.

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